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Privacy Policy

A straightforward summary of how we handle information

Effective Date: October 15, 2026

My Drone Tours LLC (“My Drone Tours,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit mydronetours.com, contact us, schedule a meeting, request a quote, or use our services.

In short: We collect the information needed to respond to you, manage projects, improve our website, and market our services. We do not sell personal information for money.

1. Information We Collect

We may collect information that you provide directly, including:

  • Your name, email address, phone number, company, job title, and business location.
  • Project details, requested services, number of locations, desired dates, estimated budget, files, feedback, and other information you choose to provide.
  • Proposal, contract, invoice, payment-status, and customer-service information.
  • Media, logos, names, likenesses, releases, or other project materials supplied to us or captured for an authorized production.

When you use our website, we may automatically receive basic technical information such as your IP address, browser, device type, referring page, pages visited, approximate location, and interactions with the site.

2. How We Use Information

We may use information to:

  • Respond to inquiries, prepare proposals, schedule meetings, and communicate with you.
  • Plan, perform, edit, deliver, and support contracted projects.
  • Manage agreements, invoices, payments, accounting, and business records.
  • Operate and improve our website, services, marketing, and customer experience.
  • Send service messages and, where permitted, marketing emails. You may unsubscribe from marketing emails at any time.
  • Protect our business, clients, website, equipment, and legal rights, and comply with applicable law.

3. Cookies, HubSpot, and Analytics

Our website and service providers may use cookies, pixels, and similar technologies to operate the site, remember preferences, understand website traffic, connect form submissions with business contacts, and measure marketing performance. These tools may include HubSpot, website analytics, scheduling tools, embedded videos, and advertising or social-media services.

You can control many cookies through your browser and any cookie settings available on our website. Disabling cookies may affect how the site functions.

4. When We Share Information

We do not sell personal information for money. We may share information only as reasonably needed with:

  • Service providers supporting website hosting, CRM, analytics, scheduling, email, storage, production, invoicing, payments, accounting, or security.
  • Employees, contractors, pilots, editors, and production partners working on your project.
  • Legal authorities, insurers, advisers, or other parties when required by law or reasonably necessary to protect rights and safety.
  • Other parties when you direct us to share information or give consent.

5. Data Retention and Security

We keep information only as long as reasonably necessary to provide services, maintain business records, meet legal and accounting obligations, resolve disputes, and protect our rights. We use commercially reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.

6. Your Choices

You may request access to, correction of, or deletion of personal information by emailing contact@mydronetours.com. Rights and exceptions vary by location, and we may need to verify your identity. You may unsubscribe from marketing emails using the link in the message or by contacting us.

7. Third-Party Services

Our website may link to or embed services such as YouTube, Google, scheduling, payment, client, or social-media websites. Their privacy practices are governed by their own policies, and we are not responsible for their independent practices.

8. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information online from children under 13.

9. Changes and Contact

We may update this Policy and will post the revised version with a new effective date. Questions or privacy requests may be sent to:

My Drone Tours LLC
Email: contact@mydronetours.com
Website: www.mydronetours.com
Phone: (360) 929-3486

Drone Fly-Through FAQs

Find answers about how our drone fly-through tours are planned, filmed, delivered, and used by family entertainment centers, venues, and multi-location brands.

Most projects are completed in one scheduled visit. Filming typically takes three to four hours on site, including the walkthrough, flight planning, camera testing, and final flights. Choreographed tours may require additional time to coordinate guests and staff.

Yes. All My Drone Tours projects are operated by FAA Part 107 certified drone pilots. We can provide a certificate of insurance and name a client or property owner as an additional insured or certificate holder when required.

Yes. We travel nationwide for single-facility projects and coordinated multi-location rollouts. For franchise groups and national brands, we keep a consistent production playbook while tailoring each tour to the layout and standout features of each site.

Not necessarily. We just ask that a knowledgeable representative be available for the initial walkthrough and planning. Once the route and plan are approved, we handle filming.

Each drone fly-through tour is customized. Deliverables can include horizontal and vertical edits, branded text and logo integration, aerial footage, short promo cuts, and segmented source clips. Final deliverables are confirmed in your proposal before filming.

A drone fly-through tour starts outside your facility and guides viewers through the whole space in one continuous, welcoming pass, showing what is behind the front doors. It helps build trust and interest so viewers feel comfortable visiting in person.

FPV stands for first-person view. Pilots wear goggles that show a live camera feed, allowing precise control through indoor and outdoor spaces. We use FPV to create smooth fly-through videos that showcase your full facility in one connected experience.

Drone fly-through tours show the full layout and energy of a family entertainment center in one pass, so families quickly see what is there and plan a visit. For marketing teams, the same shoot produces web, social, and ad assets without multiple productions.

We typically film family entertainment centers, trampoline parks, arcades, bowling and sports complexes, fitness centers, event venues, hotels and resorts, plus large commercial spaces such as breweries, manufacturing facilities, and warehouses. Each project is built around your space, your customer journey, and your marketing goals.

Yes, when conditions allow. We can connect exterior approaches with interior highlights in one smooth tour. The exact path is set during pre-production and the site walk.

Safety is built in: flights are planned around your layout, people, and operations. Filming can happen during business hours, after closing, or in a controlled window. Our team has 8+ years of drone operations experience, with safety procedures built into every shoot.

Not always. Some clients film before opening or after closing for maximum control; others film during business to capture real energy. We recommend the right approach based on your space, safety needs, and creative goals.

Prepare the space as if customers were arriving: clean, well lit, and with all screens and attractions powered on. If staff or guests will appear, have them staged and ready before filming. We will align on the flight path and any staging needs during pre-production.

Use it across your website, social channels, digital ads, email campaigns, sales decks, and in-venue screens. We deliver horizontal and vertical versions optimized for each platform so quality and formatting fit where you post.

Tell us about your project

Prefer email? contact@mydronetours.com